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CASE STUDY

Project Management

Following a significant acquisition, a leading, diversified biopharmaceutical company committed to improving the lives of people living with serious medical conditions faced the complex challenge of harmonizing IT systems, devices, and applications across two previously independent organizations.

The Need

The acquisition effectively doubled the size of the client’s field sales team, creating a pressing need to align distinct IT infrastructures and workflows. Each company had been operating independently with different hardware standards, application ecosystems, and identity management systems. This misalignment posed security risks, created inefficiencies, and impeded sales productivity.Compounding the challenge: the client lacked dedicated in-house IT project management expertise to navigate and lead this transformation.The primary goal was standardizing and deploying a unified application and hardware environment for the expanded salesforce—delivering over 340 iPads pre-configured with harmonized apps and systems ahead of the upcoming National Sales Meeting. Key project requirements included:

  • Migrating applications from the acquired company’s SSO environment to the client’s existing SSO
  • Federating Apple IDs to align with the new identity management strategy
  • Creating a single, standardized set of applications across devices
  • Developing clear, end-user documentation to support adoption
  • Ensuring no security incidents or device issues post-deployment
  • Capturing and applying end-user feedback

The Maverick Solution

Maverick Technology Partners deployed a vetted, highly-qualified, hands-on IT Project Manager (PM) with a proven track record and expertise in:

  • Hospital software implementation and development
  • Genomic data analysis software integration
  • Data ingestion workflows
  • IT hardware and software lifecycle management

The PM led the project from discovery to execution, collaborating with cross-functional teams to ensure project delivery within scope and timeline.

Customer Benefits

With Maverick’s placement of an experienced IT Project Manager, the client realized several key benefits:

  • Standardized tools and hardware across the organization
  • Improved ease of use with a single login for all services
  • Stronger security and compliance with centralized management
  • Increased sales productivity, free from device-related disruptions
  • Seamless integration post-acquisition, enabling the unified sales team to promote and sell the full portfolio of products
  • Enabled the merged sales team to operate as one cohesive uni
  • Improved IT infrastructure and process maturity
  • Created a scalable foundation for future digital transformation initiatives

By supplying professional, experienced IT project leadership, Maverick enabled a critical transformation at a pivotal moment. What began as a device deployment became a broader IT modernization effort, and the results continue to fuel growth, operational excellence, and user satisfaction.

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