The Need
Every firm is experiencing an increasing number of cyber-attacks and incidents. 
And this manufacturer faced a situation where their limited internal resources were becoming overloaded and having difficulty responding to alerts. These delays in responding to potential incidents were creating concern among management. It became clear that they needed a better way to react, triage, and remediate any potential security alerts or events in a much timelier manner.
The firm needed a partner that could augment their internal skills and capabilities with deeper and broader expertise, experience, and processes. In addition, they needed to augment their human resources for both the deployment and on-going monitoring. One manifestation of this is the business’s desire to leverage a partner for around-the-clock monitoring and similar activities that were new and resource intensive.
The Maverick Solution
The firm chose Maverick Technology Partners to deploy an alert/incident focused cyber-security managed service. Maverick quickly provided around the clock coverage to manage the incoming alert stream and provide proactive security monitoring. This process continually improved as Maverick gained knowledge about threat types, frequency, and attack vectors. Further, with a larger team and broader expertise, it became possible to both triage and remediate any real or potential incident much faster.
The CIO noted several important elements to the solution that the managed services partnership delivers:
