Cyber Security

The Need

The manufacturer had recently expanded international operations and introduced IoT-enabled systems on the factory floor, which increased their attack surface. Several phishing campaigns, a suspected insider threat, and a narrowly avoided ransomware event exposed serious security weaknesses. Key internal limitations included:

• No dedicated security operations team

• Outdated tools with poor integration and visibility

• Overburdened IT staff manually triaging alerts

• Regulatory pressure from international clients and partners

The business recognized the urgency of partnering with a cybersecurity provider that could deliver continuous protection, rapid response, and compliance-ready reporting.

The Maverick Solution

To assess the current situation before tailoring a specific plan, Maverick provided the company with a Cyber Security Architect resource. This senior-level IT professional was responsible for designing, implementing, and maintaining the organization’s security infrastructure. After building the appropriate plan, the Managed Services were entrusted to Versetal, a Maverick partner who managed the incoming alert stream and provided proactive security monitoring and remediation. With a larger team and broader expertise, deployed its fully managed Security Operations Center (SOC) to modernize the company’s cybersecurity posture without disrupting ongoing operations. Key solution components included:

• Managed Detection & Response (MDR) and Endpoint Detection & Response (EDR) for continuous endpoint threat monitoring and mitigation.

• SIEM Integration for centralized visibility, real-time correlation, and behavioral threat analytics.

• Incident & Vulnerability Management to proactively identify, prioritize, and remediate system weaknesses.

• Dark Web Surveillance to monitor for leaked employee credentials and brand misuse.

• Security Awareness Training (SAT) to reduce human error and build cyber hygiene across departments.

Customer Benefits

Since the managed cyber-security service was deployed, this specialty manufacturer has seen measurable improvements:

• 90% reduction in average response time to security alerts

• Zero major breaches or outages since the SOC deployment

• Improved audit readiness for ISO 27001 and customer-driven compliance reviews

• Decreased alert fatigue and incident triage burden on internal IT

• Faster post-event forensics and root cause visibility for leadership

This solution has enabled the company’s internal IT team to focus on new and innovative digital solutions that drive business success. The CIO notes that the customer service Maverick delivered is far better than they have received from other IT partners and vendors, both large and small. One of the most important components of this improved customer service is the immediate feedback, agility, and responsiveness the manufacturer now receives from Maverick’s resources.